Pensioners
Useful Information
Pay Date
Pensions to be autopaid to bank accounts in Hong Kong for the month of November 2024 will be effected on 29 November 2024.
How to contact us
Address and telephone number
Address: | Pensions Enquiry Office, the Treasury 2/F, Treasury Building, 3 Tonkin Street West, Cheung Sha Wan, Kowloon, Hong Kong |
Telephone: | 3847 8300 |
Fax: | 2519 3222 |
Email: | pension@try.gov.hk |
If you wish to come to the Treasury Pensions Enquiry Office in person, please click here to view location map for your easy reference.
Operating hours
Enquiry Office / Families clinics | Operating Hours | |
---|---|---|
Pensions Enquiry Office, The Treasury 2/F, Treasury Building, 3 Tonkin Street West, Cheung Sha Wan, Kowloon, Hong Kong Tel: 3847 8300 E-mail: pension@try.gov.hk |
Monday - Friday (Closed on Saturdays, Sundays and Public Holidays) |
|
Pensions Section, Civil Service Bureau 8/F., West Wing, Central Government Offices, 2 Tim Mei Avenue, Tamar, Central, Hong Kong Tel: 2810 3850 E-mail: csbpen@csb.gov.hk |
Monday - Friday (Closed on Saturdays, Sundays and Public Holidays) |
|
Families clinics of Department of Health
|
Consultation | Appointment booking |
Monday 8:30 a.m. - 1:00 p.m. 2:00 p.m. - 5:30 p.m. |
Monday 8:00 a.m. - 1:00 p.m. 2:00 p.m. - 5:00 p.m. |
|
Tuesday to Friday 8:30 a.m. - 1:00 p.m. 2:00 p.m. - 5:15 p.m. |
Tuesday to Friday 8:00 a.m. - 1:00 p.m. 2:00 p.m. - 4:45 p.m. |
Useful forms
There are standard forms to facilitate pensioners' communication with the Pensions Division of the Treasury for the administration of their pension matters e.g. change of address, change of family particulars and payment methods...etc. Please click here to view and download the list of available standard forms. Duly completed and signed forms should be returned to the Pensions Enquiry Office of the Treasury.
Useful reference
For more information regarding benefits and services provided to pensioners, you may visit the Retirees' Corner of the Civil Service Bureau.